Our most frequently asked questions.

How often should my carpet be cleaned?
In our opinion, carpets should be professionally steam cleaned by a qualified profesional cleaning expert like Wirral Carpet Cleaner every 6-12 months. Regular carpet cleaning can prolong the life of your carpet and save you money in the long term.
Can I clean my carpet myself?
We don’t advise it! We talk more about the downsides to doing it yourself on our page Wirral carpet cleaner.
I have stains on my carpet, is there anything I can do to save myself money before calling?
We offer tips & ideas to clean your own carpets,  carpet stain removal should be done with caution, if you don’t know what you’re doing you could set the stain in.  we recommend using a professional steam cleaning company.
What’s the difference between toxic chemicals and bio-degradable products?
 Wirral Carpet Cleaner will always choose the safer option with no chemicals added, its less irritating, and a more eco-friendly option when cleaning, It isn’t necessary to use toxic chemicals to clean carpets these days. 
Does Wirral Carpet Cleaner use chemicals to clean?

In most cases, we feel that the best cleaning results are achieved using hot water and eco-friendly cleaning products…instead of chemicals. If we do use a cleaning products on your carpet, they’ll be bio-degradable and will leave no trace of chemicals in your home.

If you have pets, children, asthma, or are chemically sensitive, our approach will definitely be better for you.

How long will it take to clean my carpets and furniture?
We can clean an average sized lounge carpet in around 25 minutes and a 3-piece furniture suite in around 1 hour. These times can vary depending on how deep a clean is needed.
How long will it take for my carpets and furniture to dry?

Carpet drying times depend on many different conditions, including how soiled the carpets were before cleaning, external weather conditions, humidity, and the material of your carpet. If drying times are a concern to you, just mention it to us when you book as we may provide high-powered drying fans to quicken the drying process (additional cost)

Rug drying times are similar to shag carpets, around 4-10 hours in cold months and significantly less in warm weather.

What furniture do you move?
In your lounge area we’ll move your sofa and chairs, coffee table, and dining table. In your bedroom, we’ll only move your bedside tables, everything else should be moved before we visit your home. In your bedroom its advised to put all the smaller things on the beds.
When can I put my throw over my sofa again?
Not until the sofa is 100% dry, some padded areas of your sofa can hold moisture for days and it may look and feel dry but it probably isn’t. We recommend waiting 2-3 days to use your throw again
Can I put a rug or any other fabric cover on my newly cleaned carpet?
No! Not until the carpet is 100% dry which can take up to 2 days to fully dry.
Do my carpets need to be fitted with carpet grippers?
Yes; Our cleaning system requires that your carpet remains stationary. The grippers can prevent the carpet tightening when it’s cleaned.
Does eco-friendly steam cleaning kill dust mites?
Yes; Our cleaning system kills all dust mites, fleas and lice that might be lurking in your carpet!
What if I’m not totally satisfied with the carpet cleaning service?

Firstly, you need to contact us straight away in order for us to address your problem as soon as possible. We offer you a maximum of 7 days after us cleaning to get in touch, once this time frame has elapsed we won’t be held responsible for any grievance you might have. 

0151 909 6251


We want to help you, so if you have any problems whatsoever once we’ve cleaned your carpets, get in touch without delay!